Business Analyst

Responsible for assisting the company's requirements and defining/shaping business processes that may be found in various back-office areas
• Act as a spokesperson for the firm and assist with clarification on the needs
• Assist with development of potential solutions, all in support of the overall Transformation Programme Director
• Assist the transformation team in developing, implementing, and overseeing a program that will improve efficiency across all back-office operations, including contract loading, customer support, finance, data entry, mapping, and administration

The Successful Applicant
• Document and negotiate company requirements for back-office functions
• Expertise in proposing back-office efficiency and process improvements utilizing cutting-edge technologies such as machine learning, artificial intelligence, robotics, etc.
• Strong data-driven mentality with a track record in a Senior Business Analyst role
• Knowledge and expertise in business processes in the travel industry, particularly back-office efficiencies and out of the box innovative ideas