Department Supervisor

- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner

- Drive eNPS through people experience initiatives and culture

- Oversee Department's day to day operations related to VM, Retail Store SOPs adherence,and sales team allocation

- Offer support to concessions wihin coverage area

- Act as the key point of contact with Floor Manager

- Ensure click and collect are conducted within SLAs

- Ensure customer data is properly captured by the department team in adherence to marketing team requirements

- Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc..

- Ensure personal shoppers and Department sales team are working towards the same goal

- Increase the revenue target of the Department

- Drive sell-throughs within the Department

- Support in-store CX initiatives

- Provide input to whats working well, whats not working well within Department