Banquet Service Manager

Responsibilities:
• Gives ideas and suggestion if required
• Meet grooming standards of the hotel as set out in the corporate guidelines, and ensure that all staff adheres to the minimum-grooming standard
• Fully understanding of all the details in the Banquet Events Order
• Ensure that a succession plan is in place for potential staff and supervisors that will promote good work practices in development and learning opportunities
• Ensuring that the event set up are finished at least 1 hour before the guest’s arrival
• Running through the event agenda with the main organizer at least 30 minutes before the event start
• Abide by the policies and procedures set out by the corporate office and implement the relevant changes as designated by Director of F& B or General Manager
• Meet and greet the client, assist the organizer during the planning stages regarding set up requirements.
• To identify in accordance with Food and Beverage Management, market needs and trends.
• Participates in Public Relations activities, sales calls and other promotional activities designed at enhancing the image and profitability of the outlet and hotel.
• Ensuring that the buffet foods and beverages presentation are up to standard
• Close liaison with the Director of Food and Beverage and relevant personnel to enhance and improve our services and products on a daily basis