Subject Matter Expert

Responsibilities:
• Drive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals
• Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
• Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect catalog management workflows
• Ensure high quality standards for interviewing and hiring employees at all levels of the organization
• Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies
• Execute specific people programs on coaching and development and team engagement