Sales Manager

Responsibilities:

Administration

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Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times.

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Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel.

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Establishes an efficient trace file to ensure that all business booked is properly tracked.

Customer Service

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Entertains and conducts hotel inspections to clients whenever required.

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Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

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Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met.

Financial

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Achieves the monthly and annual personal target contributing to the Sales revenue.

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Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan.