Client Manager

Responsibility:

• Be the front face for Siemens and develop strong relationships with clients, identify business opportunities, enhance market transparency and increase customer satisfaction.
• Raise awareness of Siemens Service by collaborating with Siemens partners across the world
• Establish, maintain and improve on customer contacts, gather and communicate market intelligence through effective customer relations and communication.
• Develop and implement winning sales strategies, have a self-motivated drive to enhance customer satisfaction and to achieve defined sales targets.
• Be the account manager for several customers to understand decision makers at all levels of the customers’ organization.
• Manage sales activities between customers, various Siemens factories (Product Competence Centers), regional hub and local project management, logistics and supply chain teams
• Forecast sales opportunities and revenues accurately using CRM tools (Salesforce.com)
• Support digital solutions applicable to rotating equipment.
• Be responsible for mobilizing field service engineers to Customer site on ad-hoc or emergency basis and for small minor work scopes when required.
• work in line with the Company’s compliance and business conduct guidelines