Sales Manager

Responsibilities:

• Responsible for Government, Wholesale and Leisure segment.
• Clear understanding of the hotels’ business strategies to set goals and to determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent the hotel in various events and exhibition.
• Implement all sales action plans related to the market areas as outlined in the marketing plan.
• Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients.
• Able to provide quick and timely responses, immediate communication to clients and develop professional long term business relationships.
• Provide the highest quality of service to the customers at all times.
• Participate in sales calls with members of the sales team to acquire new business and/or close on business.
• Execute and support the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support the hotel’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Commercial Director and Assistant Director of Sales to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.