Quality Manager

JOB DESCRIPTION SUMMARY

Position Title : Quality Manager

Location: Dubai

Reports to (Position) : COO

Scope: Overall Quality and Integrated Management system

I. PRINCIPAL ACCOUNTABILITIES

Responsible for managing the Quality program of multiple manufacturing sites and managing the Global Quality function in the manufacturing of a variety of products for a Various Customers including OEMs.

To ensure that internal processes and metrics are aligned to create highest product quality and competitive advantage

To lead team in achieving reduction in Internal Rejection as per objective defined

To ensure that Customer concerns are effectively resolved with Timely communication to the customer

To ensure reduction in external rejection with planned improvements

To represent organization with customer for various customer related initiatives, new business activities with timely support

Actively participating and taking leadership in driving improvement projects Like Lean manufacturing, Six sigma, TPM

To ensure supplier performance improvement with Supplier quality related activities.

Set up Inspection Criteria for each products with help of Product Engineering team

Approval of Inspection report from Quality Inspector

Handle Warranty claim from customer and communicate with supplier.

Ensure to have Zero defective goods reach to customer

Liaise and strengthen warranty terms with supplier.

Warranty cost claims management completely needed to be handled.

8D and other reports regarding the quality concern analysis report with closure needs to be completely handled

II. KNOWLEDGE & SKILLS REQUIRED FOR THE POSITION

Knowledge:

Manufacturing and process control

IATF 16949 & ISO 9001 2015 Quality Management System, Environment management system and Health and Safety management system.

Quality tools and techniques,

Lean Manufacturing, Six Sigma

Skills.

Analytical ability

Leadership skills

Excellent Communication skills

Time management

Self-starter

IV. QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION

At least a Bachelors Degree, or Masters Degree, in relevant field with experience at the Senior Management level

6-7 years of Quality experience, which include experience in Quality Systems Management, QA Administration, IMS Audit. Inspection and Test experience, Experience in OEM quality

Preferably Senior Managers specializing in Quality Control/Assurance, Manufacturing/Production Operations or equivalent

Practical experience of proven record of implementation of Quality improvement program

Six Sigma or other accreditation will be an added advantage.

Knowledge of Mandarin/ Japanese would be an added advantage.

V. OTHER REQUIREMENTS

Must be willing to travel globally & manage multi projects at a time.

JOB DESCRIPTION SUMMARY Position Title : Quality Manager Location: Dubai Reports to (Position) : COO Scope: Overall Quality and Integrated Management system I. PRINCIPAL ACCOUNTABILITIES Responsible for managing the Quality program of multiple manufacturing sites and managing the Global Quality function in the manufacturing of a variety of products for a Various Customers including OEM's. To ensure that internal processes and metrics are aligned to create highest product quality and competitive advantage To lead team in achieving reduction in Internal Rejection as per objective defined To ensure that Customer concerns are effectively resolved with Timely communication to the customer To ensure reduction in external rejection with planned improvements To represent organization with customer for various customer related initiatives, new business activities with timely support Actively participating and taking leadership in driving improvement projects Like Lean manufacturing, Six sigma, TPM To ensure supplier performance improvement with Supplier quality related activities. Set up Inspection Criteria for each products with help of Product Engineering team Approval of Inspection report from Quality Inspector Handle Warranty claim from customer and communicate with supplier. Ensure to have Zero defective goods reach to customer Liaise and strengthen warranty terms with supplier. Warranty cost claims management completely needed to be handled. 8D and other reports regarding the quality concern analysis report with closure needs to be completely handled II. KNOWLEDGE & SKILLS REQUIRED FOR THE POSITION Knowledge: Manufacturing and process control IATF 16949 & ISO 9001 2015 Quality Management System, Environment management system and Health and Safety management system. Quality tools and techniques, Lean Manufacturing, Six Sigma Skills. Analytical ability Leadership skills Excellent Communication skills Time management Self-starter IV. QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION At least a Bachelor's Degree, or Master's Degree, in relevant field with experience at the Senior Management level 6-7 years of Quality experience, which include experience in Quality Systems Management, QA Administration, IMS Audit. Inspection and Test experience, Experience in OEM quality Preferably Senior Managers specializing in Quality Control/Assurance, Manufacturing/Production Operations or equivalent Practical experience of proven record of implementation of Quality improvement program Six Sigma or other accreditation will be an added advantage. Knowledge of Mandarin/ Japanese would be an added advantage.