Director of Human Resources

Responsibilities:

• Plan and forecast the short and long-term talent requirements for the hotel to support its business plans.
• Maintain a best practice recruitment approach, including the company's vacancy management system, to attract the best applicants.
• Build a strong career and succession planning system to retain and develop talent.
• Implement training and development strategies to continuously improve performance and customer service.
• Oversee the hotel's human resources database and payroll system.
• Provide a framework for counseling, coaching, and welfare services.
• Manage the Opinion Survey and the calendar of team members’ social events.
• Manage and resolve, promptly and completely, all employee relations issues.
• Maintain an awareness of competitor human resources activities and best practices.
• Leading a positive work culture while ensuring compliance is adhered and team members feel respected, valued and recognized.
• Ensure that all team members are developed and utilized to their maximum potential controlling the implementation, administration and monitoring of all training programs.
• Control the administration of compensation and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports and systems.
• Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for the fair and consistent application