Credit Controller

RESPONSIBILITIES :

Process credit applications from new customers

Contact customers regarding overdue accounts and determine reasons for non-payment

Issue payment commitment letters

Conduct trade and bank reference checks

Establish credit limits based on credit criteria

Maintain records of credit reviews and document reasons for credit limits granted

Monitor credit usage by existing customers

Monitor financial and credit condition of customers

Review existing credit limits at regular intervals

Provide credit information to third parties upon request

Issue credit hold notifications

Issue dunning letters to overdue accounts

Recommend that accounts be shifted to a collection agency

Process small claims court complaints

Recommend bad debt write-offs

Maintain accurate records about interactions with customers

Streamlining and framing internal processes