وظائف مكتب خدمة تكنولوجيا المعلومات في الإمارات

Responsibilities: Champion and promote service improvement on an on-going basis to continually improve quality and user satisfaction with IT services. Single point of ownership for effective provision of systems and services to customers. Ensure appropriate SLAs are met in all IT المزيد...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining المزيد...

Responsibilities: Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. Ensuring that company devices interconnect with file servers, email servers, and financial systems seamlessly. Installing, upgrading, and managing softwa المزيد...

Manage the development and administer networkmaintenance SOP’s to ensure that network controls,policies, and procedures are operating effectively. Take a lead to provide immediate fix whenevernetwork incidents are identified or reported. Contribute to the development of appro المزيد...

Monitor project lifecycle from initiation to closure. Manage the development of project management deliverables for each project stage. Develop a baseline project schedule and monitor project progress against it (actual versus planned targets). Manage projects Risk, Actions, I المزيد...

Responsibilities: To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new المزيد...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so المزيد...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform المزيد...

Configure and troubleshoot security infrastructure devices and Security tools Must understand, interpret and develop content for SIEM products to meet requirements. Write comprehensive reports including assessment-based findings, outcomes and propositions for further system securit المزيد...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

As an IT coordinator, you areresponsible for supporting a business by maintaining its technology. These professionals purchase equipment, manage domains, restore data, and troubleshoot workstations. In this position, you build and maintain databases, provide customer support, manage المزيد...

They can be hardware issues related to desktops, computer peripherals, such as printers, scanners, hard drives, monitors, etc., or software assistance concerning installation and updating of software. IT specialists should keep track of all the IT-related issues in the organization. المزيد...

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and المزيد...

Responsible for the installation, commissioning, maintenance and servicing of critical power supply equipment and associated electrical equipment. You will be responsible for leading critical power projects and therefore must have had experience in man management and leadership.

Continuously monitor and maintain systems and networks. Respond to technical support calls from other staff members or clients and communicate how to resolve issues. Diagnose and troubleshoot system and network problems, software faults or hardware complications.