وظائف Guest Ambassador في دبي

Responsibilities: Give a warm welcome and check in guests taking into account the established SOPs Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings Sell rooms to wa المزيد...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se المزيد...

Responsibilities: To ensure kids arrival experience implementation for every single VIP To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests To ensure, that each guest is escorted by doorman to the re المزيد...

Responsibilities: Take messages for guests and management as per the required standard Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls Maintain effective communication with all related department to ensure المزيد...

Responsibilities Maintain an awareness of guest profile through the Opera guest profile system Complete management’s long distance call vouchers and record them on the traffic sheet Maintain the guest wake up call sheet and deliver calls accordingly on time and to the establi المزيد...

Responsibilities: Forward all guest complaints or problems to the manager on duty Ensure guests are greeted appropriately upon arrival in a warm manner Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request Demonstrate a complete underst المزيد...

Responsibilities: Maintain awareness of guest profile through Opera guest profile system Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out Deliver morning newspapers to rooms Maintain effective communication with all المزيد...

Responsibilities: Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out Maintain effective communication with all related departments to ensure smooth service delivery Deliver morning newspapers to rooms Maintain awarenes المزيد...

Responsibilities: Escort arriving guests to their rooms whenever possible after the registration procedure has been completed at the front desk or at the Executive Club / Premier Leisure Club reception. Meet and escort guests to their rooms after arriving from the airport having com المزيد...

Responsibilities: An opportunity has arisen for an Assistant Recruitment Manager to join Jumeirah Group on a 6-month contract. The main duties and responsibilities of this role: Screen candidates in line with job profiles and briefs provided. Provide shortlists of candidates to lin المزيد...

Responsibilities: Actively involve in promoting and selling companies loyalty program, Food & Beverage events / in house facilities and hotel / company partners Ensure maximum room revenue through up-selling within stipulated guidelines, therefore optimizing the sale of room inv المزيد...

Responsibilities: Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make t المزيد...

Responsibilities Prepare monthly training plan with coordination of the Executive Housekeeper. Propose ideas and suggest improvements where felt necessary. Ensure that all safety rules, emergency procedures and fire prevention regulation are strictly enforced by all Housekeeping Co المزيد...

Responsibilities: To liaise with specialist contractors to ensure that breakdowns are dealt with promptly and cost effectively. To ensure that all planned maintenance and training documentation is kept up to date. To monitor logbooks and ensure all relevant entries are made and any المزيد...

Responsibilities: nsure the rota reflects business needs. Establish effective interdepartmental communication, especially with key internal customers, i.e. Housekeeping, Reservations, Maintenance, F&B, Meeting & Events Ensure credit policies are strictly adhered to Ensure المزيد...

Responsibilities: Implementation of the Plant & Equipment planned maintenance programme. Implementation of the Guest Room planned maintenance programme. Implementation of induction, health & safety, SOP and other training programmes. To supervise and direct colleagues in المزيد...

Responsibilities: Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs Superv المزيد...

Responsibilities Ensure that statement of accounts and follow up letters are mailed on timely basis Respond to guest, credit card queries and account disputes, in addition to third party credit card Review guest ledger high balances and make necessary follow ups with front office t المزيد...

Responsibilities To act on behalf of the General Manager, as contact person for the guest. To provide care and assistance to guest during their stay, and deliver where necessary professional service recovery. To ensure, through effective supervision, that all operational services f المزيد...

Responsibilities: Pick up any litter from corridors and pathways Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, المزيد...