وظائف Customer Experience Cx في الإمارات

Responsibilities: Assisting customers to implement and access company services. Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement. Resolving customer complaints and issues in a timely manner. Collaborating with the market المزيد...

Regular Order Confirmation Process with Retailer Customers for Pre-Book and Re-Book Orders, including Order Confirmation, Product Implementation Files, and Invoice sharing Project manage the Order Fulfilment Process, alongside Operations and Logistics Team, for Inbound Shipments, St المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and المزيد...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant المزيد...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co المزيد...

Responsibilities: Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention. Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development. المزيد...

Responsibilities: Own and drive multiple high-priority training projects focused on driving cultural change/transparency Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people Understand, then differentiate training experiences based on المزيد...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Respond to customer calls and emails and answer questions about products and services Process orders and ensure they are fulfilled Handle customer complaints or concerns Log all contacts in our customer database system accurately Perform general administrative tasks, such and co المزيد...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Hiring, developing, and inspiring the design team, or selecting a design team from existing company employees. Meeting with clients to discuss their needs and the design elements they want. Interpreting abstract business concepts and client briefs and turning th المزيد...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Financial Create and Manage IT Budgets Ensuring that IT contracts and service levels are negotiated in line with all strategic aims and financial constraints. Manage supplier relationships including cost control and service delivery Customer Centricity Making sure staff have clea المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Investigating user experience design requirements for our suite of digital assets. Developing and conceptualizing a comprehensive UI/UX design strategy for the brand. Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow المزيد...