وظائف Customer Experience Cx في الإمارات

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S المزيد...

Responsibilities: Proposing and managing budgets for projects. Supervising the work of multiple teams. Planning and executing strategies for completing projects on time. Researching and developing designs and products. Determining the need for training and talent development. المزيد...

Responsibilities: Escalate to the Top management issues being raised by customers to take the right decision about developing the RTA business. Prepare annual Section budget for the Customer Services Department Director ’ s approval and ensure budget costs are not exceeded. R المزيد...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Keep the team motivated and focused in the right direction at all times by identifying coaching & training needs through daily call coaching. Ensure the delivery of an outstanding shopping experience to every customer contact via any offered communication channel (walk-in, phone المزيد...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders. Need to be willing to travel 50-90% due to customer requirements for onsite service. Cultivates relationships and credibility throug المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and المزيد...

Responsibilities: Customer and Industry Expertise: act as a thought leader with deep coaching and industry expertise related to our customers. Coach teams to articulate and understand specific industry-related market trends, as well as customer threats, opportunities, and barriers to المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right me المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

Responsibilities: Conducting a thorough data analysis of clients' information and storage systems. Creating or implementing a digital conversion program in line with the client's needs. Installing and maintaining data collation software. Varifying and extracting data fro المزيد...

Proficient in Microsoft Office applications. SAP experience is a plus. Strict attention to detail and ability to catch nuance. Excellent customer focus. Ability to multi-task and to work under pressure Exceptional problem solving/decision making abilities Strong communication sk المزيد...

Responding promptly to customer enquiries, channeling Service requests to different functions within the company and ensuring a complete follow through of the requests till the closure Managing Customer interaction Service Levels through Voice (Phone), Email, Chat, and other multi-c المزيد...

Responsibilities: Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working clos المزيد...

Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible r المزيد...