وظائف Customer Experience Analyst في الإمارات

Responsibilities: Responsible for Client onboarding, ongoing education to maximize outcome and Business Review meetings with customer Senior Management (Customer Success Lifecycle). Work closely the customers and the project teams, create requirement specifications and cost/time est المزيد...

Responsibilities: Working with business and tech stakeholders to understand requirements and effectively prioritize projects Developing and managing milestones across projects to ensure timely and successful deliverables. Being an expert on data repositories / warehouses across cat المزيد...

Responsibilities: Timely reporting via weekly metrics and provide status updates on customers accounts and projects Creating and implementing standard operating procedures and process workflows. Full cycle of accounts receivable past due balances, including: research, analysis and المزيد...

Purchasing analystslook at market outlooks and determine when and what to buy when contracting with vendors, ordering supplies, or making a big investment in a product, technology, etc. They develop and implement short- and long-term strategies to purchase commodities.

Responsibilities: Build various data visualizations to tell the story and let the data speak for itself Build scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making Acquire various data sources to enable holistic analysis at a glo المزيد...

Data analystscollect, organise and interpret statistical information to help colleagues and clients use it make decisions. Data analysts gather and scrutinise data using specialist tools to generate information that helps others make decisions.

Responsibilities: You will support and manage all Customer Services business management processes to drive Customer Services revenue and market growth; You will cooperate with the other Customer Services functions and follow the implemented and required Service Support Processes; E المزيد...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr المزيد...

Responsibilities: Reviewing and analyzing financial statements and reports. Tracking KPIs and preparing financial reports. Assisting with budgeting and monthly close processes. Understanding key business drivers. Assisting project teams with financial guidance.

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Responsibilities: Generate reports periodically for various brands indicating brand performance with respect to revenue, customer feedback, and retention. Maximize the business attained from each existing brand through proposing new ideas, marketing schemes, and product development. المزيد...

Responsibilities: Create plans to reduce order compensations and refunds through root cause analysis and resolution. Create a user toolkit to quantity, classify and instantly resolve customer issues. Set up strategies to review and improve the experience of highly defected orders. S المزيد...

Determining supply needs and researching potential suppliers. Acting as a liaison and communicating pricing and performance needs to vendors and suppliers. Sourcing suppliers and testing product samples. Documenting the features and benefits of products and services. Preparing c المزيد...

v Analyze past results and perform variance analysis Identify trends and make recommendations for improvements Provide analysis of trends and forecasts and recommendactions for optimization Identify and drive process improvements, including the creation of standard and ad-hoc re المزيد...

Responsibilities: Writing research proposals that cater to experts and non-specialists. Procuring funding from within the department and from outside sources. Selecting psychometrically robust and contextually sensitive measurement instruments. Sourcing, vetting, and orienting r المزيد...

Responsibilities: Ability to design and describe complex ERP (Finance and Operations) centric solutions on the Microsoft Dynamics 365 platform Need to be able to do configuration, data migration and integration activities from legacy systems to D365 for the current D365 implementati المزيد...

Responsibilities: Analyzing current IT systems, architectures, and processes. Identifying risks, opportunities, faults, and areas for development within the company's IT framework. Designing IT solutions and solving issues effectively. Executing well-thought-out solutions an المزيد...

Responsibilities: Performing analysis of root causes. Developing checklists for reoccurring problems. Developing recommendations for procedures to prevent problems. Evaluating and resolving complex problems that arise. Troubleshooting hardware and software issues.

Responsibilities: ROI Analysis: Conduct return on investment analysis on all the initiatives to evaluate the effectiveness of each initiative. Of the valuable initiatives, create the list of prioritization based on the magnitude of value the initiative brings to the product/business. المزيد...