وظائف Customer Complaints في الإمارات

We're looking for medical underwriters to become part of our team in Dubai, Sharjah, and Abu Dhabi. Job Responsibilities: - Support marketing team by contributing to achieving departmental targets. - Assist in achieving broking commission targets through marketing team suppo المزيد...

Responsibilities Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate sta المزيد...

Responsibilities: Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials المزيد...

الإشراف على عمليات الحجز والحجز لفنادق متعددة ضمن المجموعة تدريب والإشراف على فريق من وكلاء الحجز لضمان الأداء الأمثل وخدمة العملاء التعامل مع شكاوى العملاء والمشكلات المتعلقة بالحجوزات وحلها الاحتفاظ بسجلات دقيقة للحجوزات والإلغاءات والحجوزات تطوير وتنفيذ استراتيجيات لزيادة كفاءة الح المزيد...

دعم العملاء في احتياجاتهم المحددة وتحقيق المستوى المطلوب من الرضا من خلال تقديم الأفكار والتحديثات العمل كحلقة وصل بين العملاء ونظام ADGM البيئي لضمان أن تكون جميع الاتصالات واضحة وفي الوقت المناسب مسؤول الاتصال لدعم العملاء في أنشطة البيع الإضافي (ترقية الترخيص، إضافة أنشطة وما إلى ذ المزيد...

Key Responsibilities:Assist customers with motor insurance inquiries and provide accurate information about insurance products.Assess customer needs and recommend appropriate insurance solutions.Process insurance applications and ensure all documentation is complete and accurate.Handl المزيد...

تطوير وتنفيذ استراتيجيات لتحسين الإنتاجية والكفاءة عبر العمليات اليومية. الإشراف على جميع جوانب العمليات اليومية بما في ذلك إدارة الموظفين ومراقبة المخزون والمشتريات والخدمات اللوجستية لضمان الأداء السلس. التعاون مع فرق متعددة الوظائف لتحديد مجالات التحسين في العمليات التشغيلية وم المزيد...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin المزيد...

العمل كنقطة اتصال رئيسية للضيوف من كبار الشخصيات والتأكد من أن أقسام الفندق على دراية كاملة بمتطلباتهم. الحصول على تعليقات شفهية من الضيوف المهمين بشكل منتظم والرد على جميع استفسارات الضيوف في الوقت المناسب وبطريقة فعالة البقاء على اتصال وثيق مع الضيوف المهمين للحصول على الملاحظات وال المزيد...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required المزيد...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of المزيد...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to المزيد...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com المزيد...

Responsibilities: Client Communication: Respond to inquiries provide property details and manage followups. Transaction Support: Facilitate offers contracts and coordination with other parties ensuring paperwork is accurate. Customer Relationship Management: Build positive client rela المزيد...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str المزيد...

Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. المزيد...

الإشراف على العمليات اليومية لمركز الاتصال، وضمان الكفاءة والامتثال لسياسات الشركة. قيادة وإدارة فريق من وكلاء مركز الاتصال، وتوفير التدريب والتوجيه وردود الفعل على الأداء. وضع وتنفيذ استراتيجيات لتحسين الإنتاجية والأداء ومعدلات رضا العملاء. مراقبة وتقييم أداء الوكيل، وتقديم الملاحظات المزيد...

First point of contact for our clients on live chats, calls and support emails Ensures that all communication is compliant with financial regulations. This is absolutely top priority Comfortable in taking full ownership of client experience and support Candidates will be trained المزيد...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer المزيد...