وظائف Contact Centre Agent في دبي

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r المزيد...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including المزيد...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r المزيد...

Responsibilities: Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including المزيد...

Responsibilities: Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting المزيد...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r المزيد...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co المزيد...

Responsibilities: Ensuring that cleaning and household chores are completed. Answering telephonic and written communications on behalf of the employer. Greeting guests in a professional manner upon their arrival. Sourcing and training new staff, preparing and communicating staff المزيد...

Responsibilities: To be considered for this role you must have experience of working as a Reservations Agent within a 4 or 5 Star hotel or apartments and have knowledge of the Opera Booking System. If this sounds like you and you are passionate about providing thoughtful and generou المزيد...

Assist in the formulation of targets for individuals and teams Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure المزيد...

Transforms a request for information into a potential reservation as soon as there is an opportunity. Does not disclose any financial information or any other information of the Accor Hotels. Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pi المزيد...

Book room reservation requests, enter rooming lists, and update accurate information in the system Recommend property facilities and assist guests with information and special requests Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to المزيد...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g المزيد...

Register and room all guest arrivals according to established procedures Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system Maintain cashier float and ensure accurate daily report of all money received Cash hotel المزيد...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran المزيد...

Responsibilities: Transport management system should be monitored and customers contacted when delays are expected or when customers have requested a call back Monitor and evaluate the overall support centre performance and provide action plans and performance targets Secure that t المزيد...

Responsibilities: Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and المزيد...

Responsibilities: Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Responsibilities: Plan details for travel including transportation, accommodation, and airlines. Work with clients to determine their traveling needs. Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations. Manage large-scale events in المزيد...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guaran المزيد...