وظائف Contact Center Representative في الإمارات

Key Responsibilities: Partner Communication & Relationship Management: Serve as the first point of contact for partners seeking assistance with product information technical issues or operational queries. Develop and maintain strong positive relationships with partners through regular communic...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...

Job DescriptionWe are NTS Group.The regions leading Executive Search Outplacement & Career Transition firm across the Middle East bringing over 25 years of local expertise and a track record of exceptional service for our clients and candidates. Operating from our strategically positioned offices in...

Building on our past. Ready for the futureWorley is a global professional services company of energy chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. Were bridging two worlds moving towards more sustainable energy sources...

We re Hiring: We are looking for an ambitious and talented Female Business Setup Sales Assistant and Consultant to join our team in Dubai. The ideal candidate should be an experienced well organized and proactive Sales & Business Development professional with the objective to win new clients by...

Job Title Section Manager Regional Customer Contact CenterDepartmentCustomer Excellence (CQ)FunctionSection Manager RCCCLegal EntityNMEFLocationDubai UAELevelEVP - 7Direct Manager DGM - Customer QualityManagers Manager DGM - Customer QualityFunctional Reporting GM Customer ExcellenceMission & Mai...

DescriptionLocation: Grove Mall Al Barsha 2 Dubai UAEJob Overview:GluCare is seeking a proactive and motivated Contact Center Intern to support our patient services team for a 1-month internship. The intern will assist with managing incoming calls coordinating appointments and maintaining accurate r...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role...

DescriptionRole : Contact Center Solutions Senior Technical Analyst (Outsource)Location : Abu Dhabi Role Purpose:This role covers an IT team leader position to support the digital channels: Contact Center IVR Genie Dialer Chatbanking Data Voice Recording ITM Digital Connect Video Recording WFM SMS b...

DescriptionAbout GluCare:GluCare Integrated Diabetes Center is a pioneering healthcare facility dedicated to redefining diabetes management through cutting-edge technology AI-driven care and a patient-centric approach.Job Summary:The Pharmacist at Glucare Integrated Diabetes Center will play a vital...

Looking for a Call Center Representative to manage inbound and outbound calls provide excellent service and maintain customer satisfaction.Salary: 3000 AEDApply now by sending your CV to 971-

Qualifications and Experience:Experience within FEED & EPC experience.Experience in PMC roles.Bachelors Degree in Engineering is a MUST.ADNOC experience is preferrable.Moving forward togetherWere committed to building a diverse inclusive and respectful workplace where everyone feels they belong can...

The Quality Analyst will be responsible for auditing and evaluating the "Elite Customer Service" teams interactions. Your goal is to ensure that every phone call and digital interaction meets our high standards of professionalism accuracy and empathy. You will turn data into actionable insights to h...

Department: Customer Operations Division: Commercial Reports To: Manager WFM and RTM Job Purpose The Analyst Real-Time Management monitors and manages live contact center operations to ensure service level targets are achieved across all lines of business (LOBs) sites and languages. The role ensure...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up selling. Strong...