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DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionPOSITION SUMMARY The Concierge Supervisor oversees daily concierge operations to ensure guests receive outstanding personalized service throughout their stay. This role manages the concierge team in delivering hotel services such as guest assistance transportation arrangements restaurant...

Who we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is...

DescriptionJOB SUMMARYResponsible for the supervision of all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and servic...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

EOE/AA/Disabled/VeteransWhat are we looking forA Personal Concierge Agent serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:Mi...

EOE/AA/Disabled/VeteransWhat are we looking forA Personal Concierge Agent serving Waldorf Astoria Hotels & Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviors skills and values that follow:Mi...