وظائف Call Center Agent Medical في الإمارات

Here is some of what you will do: Answer all incoming calls and perform appropriate functions as needed; verify and update call center documents. Provide excellent customer service to all internal and external customers and a willingness to ensure that all communication and int المزيد...

Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and poli المزيد...

Responsibilities: Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Defer المزيد...

الإشراف على العمليات اليومية لمركز الاتصال، وضمان الكفاءة والامتثال لسياسات الشركة. قيادة وإدارة فريق من وكلاء مركز الاتصال، وتوفير التدريب والتوجيه وردود الفعل على الأداء. وضع وتنفيذ استراتيجيات لتحسين الإنتاجية والأداء ومعدلات رضا العملاء. مراقبة وتقييم أداء الوكيل، وتقديم الملاحظات المزيد...

Inbound Calls Handling: Receive incoming calls from patients seeking medical and dental appointments. Provide information about available services, appointment availability, and clinic policies. Assist patients in scheduling appointments based on their needs and preferences. Address i المزيد...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib المزيد...

Key Responsibilities:** - **Greeting Visitors and Patients:** Welcome and assist all visitors and patients as they enter the medical center. - **Answering and Directing Calls:** Handle incoming phone calls promptly and direct them to the appropriate department. Take and relay messag المزيد...

Responsibilities manage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations undertake needs assessments, performance reviews and cost/benefit analyses set/meet performance targ المزيد...

Job Description Roles & Responsibilities Manage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service. Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement. Ensure adherence to company المزيد...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operationa المزيد...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...

Responsibilities: Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. Preparing procedures and policies regarding sales techniques and appropriate agent conduct. Scheduling and conducting training sessions on المزيد...

To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.P المزيد...

Job Description Roles & Responsibilities We are hiring - Cantonese Speakers - Customer Service Representatives! Location: Dubai, UAE Salary: 8,000-9,000 AED Provide exceptional customer service in Cantonese to customers. Handle customer inquiries and resolve issues in a timely a المزيد...

JOB PURPOSE:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service المزيد...

التعليم: درجة البكالوريوس أو أعلى. أيضًا، قد يكون إكمال برامج التدريب على خدمة العملاء أو الشهادات ذات الصلة مفيدًا. عمليات الترحيب ترحيبا حارا بالعملاء والزوار. فهم عمليات الشركة والقدرة على مساعدة العملاء من خلال توفير المعلومات حول المنتجات والخدمات. الرد على استفسارات وشكا المزيد...

Job Purpose:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service المزيد...

Job Purpose:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service المزيد...

Job Purpose:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service المزيد...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos المزيد...