وظائف خدمة العملاء في المنطقة الشرقية - الشواغر Drjobs.ae - Oct 2021

6319+ خدمة العملاء وظائف في المنطقة الشرقية

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السعودية المنطقة الشرقية خدمة العملاء

<ul> <li>Managing the daily running of the contact center, effective resource planning and implementing contact center strategies and operations</li> <li>Complete understanding of queues routing concept and load balancing</li> <li>Setting and meeting performance targets for speed, efficiency, cus ...

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<p>Customer care specialistsare responsible for answering allcustomerquestions/concerns regarding their company's products, policies, and services; those in thispositionwork in a variety of fields, from healthcare and retail to everything in between. Provide troubleshooting and technical assista ...

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<p>Responsibilities:<br /> .</p><p> Keep a track on MCI complaints using MCI website and UMC support help desk.<br /> .</p><p> Create UMC Inquires for MCI complaints received using UMC Help Desk.<br /> .</p><p> Call the customers to understand the complaint received better also to build immediate at ...

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<ul> <li>Maintaining a positive, empathetic and professional attitude toward customers at all times.</li> <li>Responding promptly to customer inquiries.</li> <li>Communicating with customers through various channels.</li> <li>Acknowledging and resolving customer complaints.</li> <li>Knowing our ...

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<ul> <li>Actively listen to customers and provide them with solutions that meet or exceed what they need.</li> <li>Communicate with the customer using all communication channels</li> <li>Take ownership of customer’s issues and follow problems through to resolution.</li> <li>Identify, up-se ...

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<ul> <li>Take the extra mile to engage customers</li> <li>Follow communication procedures, guidelines and policies Take the extra mile to engage customers</li> <li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Build ...

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<ul> <li>Customer experience – serving as a point of contact between Hempel and Hempel’s customers, exceeding customers expectations</li> <li>Processing and managing all types of purchase orders and related inquiries</li> <li>Working in accordance with and sharing best practice ERP pr ...

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<ul> <li>Project manage and support operational rollout of the customer care program in KSA.</li> <li>Follow up and resolve escalations from customer complaints within SLA in coordination with relevant stakeholders (inclusive of ecommerce, returns, customer dissatisfaction) to ensure a timely reso ...

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<p>Responsibilities:<br /> .</p><p> Establish dealership standards and procedures to ensure all customer issues are handled in an expedient and professional manner.<br /> .</p><p> Prepare an annual operating goals, and objectives for each CSD units and monitor the department's performance<br /> ...

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<ul> <li>Develop and execute Health Insurance companies & Payer Strategies and Plans to accelerate favourable Listing & Reimbursement decisions for key market brands and new launches.</li> <li>Participate actively in all steps of Listing & Reimbursement planning, execution and negotiat ...

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<p> Process and follow up of orders in compliance with current policies, procedures and work instructions.</p> <p> Follow up of financial (payment) situation and control the fulfillment of contractual terms by Customers in close collaboration with Finance department and Business Unit Managers.</p> ...

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<p>Ø Answer courteously inbound calls.</p> <p>Ø Respond to customer inquiries within the agreed standards and KPIs</p> <p>Ø Generate customer interest in the services or products offered by the company.</p> <p>Ø Provide personalized customer service by responding to th ...

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<p>You will design, develop and conduct effective training programmes and be responsible for identifying additional training needs. Additionally you will evaluate instructor performance and effectiveness and constantly seeking new training programmes and other learning opportunities for all regions. ...

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<p> Advanced communication skills.<br /> Advanced computer skills.<br /> Mathematical and financial awareness.<br /> Multi- tasks.<br /> Time management.<br /> Rotational shifts- non fixed Off days.<br /> Accepting work during official holidays, certainly with overtime or time back compensatio ...

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<ul> <li>Report to the General Director; Prepare the Customer Services Plan;</li> <li>Support C with customer awareness and communication and prepare the Customer Communication reports;</li> <li>Supervise the activities of the Customer Services Managers;</li> <li>Define the organization, policy ...

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<ul> <li>Responding to numerous phone inquiries</li> <li>Using standard technology: telephones, e-mail and web browsers</li> <li>Assisting callers in finishing online applications</li> <li>Completing daily electronic call logs</li> <li>Filling out timesheets</li> <li>Adhering to privacy rules< ...

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<ul> <li>Answers client’s calls, identify inquiries and needs, clarify desired information.</li> <li>Fulfills requests by clarifying desired information; completing transactions; forwarding requests.</li> <li>Escalate unresolved problems to the concerned management team.</li> <li>Resolutio ...

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<ul> <li>Report to the General Director.</li> <li>Prepare the Customer Services Plan.</li> <li>Support MEWA and NWC with customer awareness and communication and prepare the Customer Communication reports.</li> <li>Supervise the activities of the Customer Services Managers.</li> <li>Define the ...

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<p><strong>Responsibilities</strong></p> <ul> <li>Communicate with customers via phone, email and chat</li> <li>Provide knowledgeable answers to questions about product, pricing and availability</li> <li>Work with internal departments to meet customer's needs</li> <li>Data entry in various ...

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<p><br /> - Thequalifications and conditions to be met: thequalification is a diploma or a bachelor’s degree</p> <p>- mastery of the English language is required to be fully proficient in a very excellent degree</p> <p>- fluent speaking</p> <p>- tact and good appearance</p> <p>- computer p ...

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