Application Support Engineer Ase Jobs in UAE

Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional man More...

Incident and Problem Management: Manage and respond to critical incidents promptly, minimizing downtime and ensuring business continuity. Investigate and analyze recurring technical issues, identifying root causes and implementing preventive measures. End-User Training a More...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and ne More...

About Us We are Yas Holding, a diverse business development and investment group based in Abu Dhabi. Our strategy is to explore, create and realize new investment initiatives in both local and international markets, creating value for both our shareholders and our customers. Yas Ho More...

Roles and responsibilities Experience Level: 1-3 Years Location: [Abu Dhabi ] Employment Type: Full-Time Nationality : UAE With family Book Role Overview We are seeking a proactive L1 Infrastructure Support Engineer to provide support for hardware, servers, and storage systems. More...

Roles and responsibilities As a Technical Support Engineer you will be the first contact for Devices product customers to help them with application questions, product issues and requests for general support, and will work with the sales representative as well as peers within the Te More...

Responsibilities: Technical Support: Provide high-level technical support to end-users, including troubleshooting hardware, software, network, and application issues. Diagnose and resolve complex technical problems efficiently and effectively. Assist in resolving escalated su More...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and ne More...

Developing yourself in technical expertise and developing Hilti Store and Customer Service with basic technical competencies and processes. Driving cross functional collaboration with Marketing and Project Management Office to ensure high quality technical documents preparation. P More...

Description Perform installations, modifications and repairs of computer hardware and software systems Address and troubleshoot staff-generated L1 technical issues and process problems Regularly test and optimise system functionality, including conducting ad-hoc benchmarking request More...

Roles and responsibilities Action PMT tasks and ensure they are carried out according to standards (Maintenance manuals) and signed off, as well as ensuring PMT raised deficiencies are followed up to closure in a timely manner. Updates NDB, Charts, Checklist etc as required across More...

Minimum 6-7 years’ experience in Oracle SQL and Application Support. Previous experience in payment gateway operations or a related role is highly desirable. Strong in Service Delivery and Support activities, Troubleshooting, Analytical Skills, Client Focused Knowledge of a More...

Roles and responsibilities Application Monitoring and Maintenance: Proactively Monitoring Applications: Ensure the smooth functioning of applications by continuously monitoring system performance, server health, and application logs. Routine Maintenance: Perform scheduled More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...

Key Responsibilities: Provide technical assistance and support to employees regarding computer systems hardware and software. Troubleshoot and resolve technical issues in a timely and efficient manner. Install configure and maintain computer systems and software. Monitor and maintain More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and n More...

Job Description: Desktop Support Engineer Job Purpose: Seeking a motivated and detailoriented Junior Desktop Field Engineer. Responsible for providing onsite and remote support for endusers. Ensure the efficient operation of desktop mobile and domain environments. Ideal candidate More...

Roles and responsibilities As a Technical Support Engineer you will be the first contact for Devices product customers to help them with application questions, product issues and requests for general support, and will work with the sales representative as well as peers within the Tec More...

Job Description Bachelor’s degree in information technology, Computer Science, or a related field 3 years of experience in same field. Proficiency in supporting and troubleshooting application software and databases. Familiarity with operating systems (Windows, Linux) and network More...