Agent Jobs in Abu Dhabi

DescriptionPOSITION SUMMARYFollow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.Communicate with other IS personnel to trou...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionRole: Call Center AgentLocation: Abu Dhabi ROLE PURPOSE:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.These are the main responsibilities of this role:Handle inbound & outbound calls according to procedures guide...

Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

The Customer Service Agent acts as the first point of contact for guests addressing inquiries managing complaints and gathering feedback to ensure guest satisfaction. This role plays a crucial part in maintaining the zoo s reputation on review platforms and improving service based on guest insight...

Closing date: 29/10/2025Number of positions: 1Recruiter name:Reem MansoorReference number: 64619Workplace Type:Mediclinic Corporate Office Abu Dhabi Abu Dhabi United Arab EmiratesMAIN PURPOSE OF JOB Clearly communicate with and provide assistance to patients through multiple channels of communicati...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

DescriptionStart Your Journey With Us From the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi mer...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Receive each guest call in a professional and friendly manner.1.1.2    Maintain effective communication with all related department to ensure smooth service delivery.1.1.3    Handle every query in a polite and courteous manner and exceed guest expectatio...

DescriptionPOSITION SUMMARYActivate room keys using electronic key machine and reissue new room keys to guests as necessary. Communicate to appropriate staff that there are guests that are waiting for an available room. Advise guest of any messages received for them and send to room if required. Acc...

Guest Service Centre Agent / Telephone Operator (Emiratization Program)Front Office Traders Hotel Qaryat al Beri Abu DhabiWe have a great opportunity for Guest Service Centre Agent / Telephone Operator under the Emiratization Program. The successful applicant will be able to communicate effectively...

MAIN DUTIES AND RESPONSIBILITIES:    1.1.1    Have a thorough knowledge of the entire hotel services and facilities1.1.2    Answer inquiries of room rates outlets and room locations.1.1.3    To be totally familiar with all aspects of the reservation systems1.1.4    Handle all reservation requests us...

DescriptionStart Your Journey With UsFrom the very first opening of the St. Regis New York St. Regis has stood as a symbol of uncompromising elegance and bespoke service. As the original house of luxury St. Regis continues to redefine modern luxury through great service. The St. Regis Abu Dhabi merg...

The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations greeting and registering guests providing outstanding guest service during their stay and settling the guest-s account upon completion of their stay...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

EOE/AA/Disabled/VeteransA Guest Relations Agentengages with our VIP Guests throughout the entire hospitality experience. From checkin to checkout the Guest Relations Agentis always prepared to respond to VIP Guest requests at concierge during promotional activities and more.What will I be doingAs a...