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Upwork is the worlds work marketplace that connects businesses with independent talent from across the globe. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential. Our talent community on Upwork encompasses more than 10,000 skills in categories including website & app development, creative & design, customer support, finance & accounting, consulting, and operations. Website https://www.upwork.com/
562 Job openings in Upwork
Virtual Support Moderators For Virtual Educational Training Program
You will support an Upwork Managed Services program that will manage the delivery of educational content during live virtual training sessions for a professional HR membership association. Training sessions will be delivered via Zoom in collaboration with an experienced virtual instru More...
Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t More...
Listen to audio recordings and transcribe them into the provided script ensuring accuracy and consistency between the spoken content and the written script.Review the provided scripts against the audio files to identify any discrepancies or differences in wording timing and phrasing.R More...
Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t More...
As a Question Developer you will: Develop highquality exam content (approximately 1215 days of effort from May 1 to June 30 2025 including:o Writing up to 200 questions following industry standards and guidance providedo Reviewing other SMEs questions and recommending revis More...
Develop Security Targets for mobile device products and oversee Common Criteria & FIPS 1403 certification processes. Conduct initial security assessments analyzing security functions specifications and compliance gaps. Collaborate with engineering teams to align product design an More...
Maintaining a high degree of customer satisfaction and ensuring a positive customer experience.Delivering postsales instrument training and ongoing application support.Providing high quality presales support including instrument and software demonstrations and customer presentations.L More...
Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t More...
Key responsibilities: Support Team Lead and Other QM (Queue Manager) in Accepting Meeting SLA and Assigning Cases. Identifying the right case for the most Suitable Ambassadors. Grasping Challenges and collaborating with Team lead in Innovative Ideas. Helping the Team Lead with Functio More...
As a Research Writer you will:Conduct indepth research on various topics to generate factually accurate highquality content for LLM training.Write edit and refine instructional datasets including dialogues summaries explanations and multiturn conversations.Ensure linguistic clari More...
Key responsibilities: Support Team Lead and Other QM (Queue Manager) in Accepting Meeting SLA and Assigning Cases. Identifying the right case for the most Suitable Ambassadors. Grasping Challenges and collaborating with Team lead in Innovative Ideas. Helping the Team Lead with Functio More...
In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...
In this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload More...
As a Research Writer you will:Conduct indepth research on various topics to generate factually accurate highquality content for LLM training.Write edit and refine instructional datasets including dialogues summaries explanations and multiturn conversations.Ensure linguistic clari More...
Phd Research Writers Personal Development Self Improvement
Key Responsibilities:Conduct indepth research and generate factually accurate highquality content for LLM trainingWrite edit and refine instructional datasets including dialogues summaries and multiturn conversationsReview and validate modelgenerated outputs while ensuring linguistic More...
Key Responsibilities:Throughout the 6month contract freelancers may be assigned one or more of the following:Prompt Engineering: Create revise and rate prompts and responses on topics such as sports health technology food fashion video games literature and more.Content Evaluation More...
As a English Linguist you will:Educating AI: Analyze and provide feedback on AIgenerated outputs in order to directly improve the AIs accuracy and ability to apply its knowledge to realworld problemsProblem Solving: Provide stepbystep solutions and explanations to complex problems to More...
Responsibilities:Take new cases and follow up on all active casesCase documentationEnsure escalated cases are getting tractionCheck mailbox to ensure that:Previous cases are not reopen/ reopen if neededEmails send to everyone about community updates and process updatesEmails related t More...
As a Research Writer you will:Conduct indepth research on various topics to generate factually accurate highquality content for LLM training.Write edit and refine instructional datasets including dialogues summaries explanations and multiturn conversations.Ensure linguistic clari More...
As a PhD Research Writer (Computer Science & IT) you will; Conduct indepth research on various topics to generate factually accurate highquality content for LLM trainingWriting editing and refining instructional datasets including dialogues summaries explanations and mul More...