Technical Support Coordinator Jobs in Abu Dhabi
Technical Support Coordinator Jobs in Abu Dhabi
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Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...
Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...
Serve as the primary point of contact for customers, delivering exceptional support through various channels such as phone, email, and chat. Provide timely and accurate assistance to customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. More...
Education: Bachelor Degree Expert in Windows Servers, AD, Domain policies Knowledge in VM configuration and hyper V. Expert in Fortinet firewall configuration, multi-level Security policies, Site to site VPN etc. Experience managing, supporting, and deploying network infrastructures, More...
About the candidate: Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems) Experience with data center M&E equipmen More...
Job Description Roles & Responsibilities Position: IT Support Engineer Work Location: Northern Emirates Contract Duration: 06 Months (Extendable) UAE Driving License Must Basic understanding of IT concepts, including networking, software applications, and hardware troubleshooting More...
Application Support Specialist
Job Description Bachelor’s degree in information technology, Computer Science, or a related field 3 years of experience in same field. Proficiency in supporting and troubleshooting application software and databases. Familiarity with operating systems (Windows, Linux) and network More...
Operational Accountabilities:- • Coordinate with Line Manager & Section Head during the Planning of a flight • Assist in contract & pricing negotiation for all Royal Jet ground handling agents & Fixed based operators (FBO’s) • Assist in Identifying and coordinating with FBO’s / Grou More...
Job Description Roles & Responsibilities Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile More...
Escalate systems & software related problems faced by users and co-ordinate with support team to resolves them in an efficient and effective manner. Monitor the performance of internal IT systems and associated hardware / software using designated monitoring tools. Maintain CO More...
Chat Support Representative
1. Respond to customer inquiries and provide assistance through online chat. 2. Identify and resolve customer issues in a timely and efficient manner. 3. Maintain a high level of professionalism and customer service at all times. 4. Document all interactions with customers accurate More...
Learning Support Assistant
Working with the lead teacher to monitor the class schedule. Assisting teachers with lesson preparation by getting materials ready and setting up equipment. Revising lesson material with students individually or in small groups. Ensuring the classroom environment is safe and clean.
Facilitate the integration of new partners, including training on policies, commercial terms, product knowledge, and providing marketing materials. Oversee the implementation of agency agreements following established templates and procedures Address broker inquiries promptly and More...
Responsibilities • Provide on-site and remote technical support to end-users. • Diagnose and resolve hardware and software problems, both common and complex. • Install, configure, and upgrade computer systems and software applications. • Set up and troubleshoot network connections, pr More...
Develop and implement comprehensive workforce plans to align with operational needs and future growth projections. Create, manage, and optimize employee schedules to ensure optimal staffing levels, minimize downtime, and respond to dynamic business demands. Monitor attendance, abs More...
Provide technical support for desktop computers applications and related technology.Assist with installation configuration and maintenance of computer hardware and software.Troubleshoot and resolve hardware and software issues in a timely manner.Support users with ITrelated problems b More...
1. Knowledge of operating systems such as Windows Server and Linux.2. Understanding of network protocols routers switches and firewalls. 3. Experience in server management including setup and maintenance. 4. Knowledge of storage systems and database technologies. 5. Experience in netw More...
Description Perform installations, modifications and repairs of computer hardware and software systems Address and troubleshoot staff-generated L1 technical issues and process problems Regularly test and optimise system functionality, including conducting ad-hoc benchmarking request More...
Responsibilities: Manage calendars, schedule meetings, and maintain meticulous departmental records. To navigate purchase invoicing processes with precision. Demonstrate advanced skills in Excel, Word, and PowerPoint to create essential documents, presentations, and reports. Provide More...
Specialist It Support
Liaise with Specialist - IT Helpdesk to understand end-users’ requests and needs. Consult with end users to determine hardware, software or system issues. Diagnose and resolve end-users’ workstation and/or mobile device hardware and software issues in a timely, effecti More...
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