Sutherland

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

Provide superior customer care by troubleshooting customer/patient issues relating to product services and patient enrollmentRespond to inquiries complete order fulfillment and provide information to external and internal customers and accountsMaintain a positive attitude and working

Provide superior customer care by troubleshooting customer/patient issues relating to product services and patient enrollmentRespond to inquiries complete order fulfillment and provide information to external and internal customers and accountsMaintain a positive attitude and working

This is a full-time on-site role located in one of our Jamaica sites for a Customer Service Specialist.In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of cust

This is a full-time on-site role located in one of our Jamaica sites for a Customer Service Specialist.In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of cust

Banking & Retail Customer Service  Associates in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-sel

Banking & Retail Customer Service  Associates in this role get to: Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-sel

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

KEY RESPONSIBILITIES This is an individual contributor role on hybrid setup. Encourage clients to utilize new features that will help them drive their business forwardProvide insight and relay customer feedback with internal teams including Sales Marketing Product Technical Support Op

KEY RESPONSIBILITIES This is an individual contributor role on hybrid setup. Encourage clients to utilize new features that will help them drive their business forwardProvide insight and relay customer feedback with internal teams including Sales Marketing Product Technical Support Op

Lead end-to-end manufacturing/technology transfer projects for medical device products across global manufacturing sites.Coordinate with R&D Quality Regulatory Affairs Supply Chain and Manufacturing teams to ensure successful transfer and production readiness.Manage regulatory submiss

Lead end-to-end manufacturing/technology transfer projects for medical device products across global manufacturing sites.Coordinate with R&D Quality Regulatory Affairs Supply Chain and Manufacturing teams to ensure successful transfer and production readiness.Manage regulatory submiss

As a .NET Technical Architect you will be responsible for designing implementing and maintaining scalable and -based applications and systems. You will collaborate closely with cross-functional teams to understand business requirements and translate them into technical solutions. Addi

As a .NET Technical Architect you will be responsible for designing implementing and maintaining scalable and -based applications and systems. You will collaborate closely with cross-functional teams to understand business requirements and translate them into technical solutions. Addi

Required Skills & QualificationsStrong proficiency in Java with hands-on experience in Spring BootExperience designing developing and deploying microservices-based architecturesWorking knowledge of C/C for system-level or embedded component developmentExperience with RabbitMQ or other

Required Skills & QualificationsStrong proficiency in Java with hands-on experience in Spring BootExperience designing developing and deploying microservices-based architecturesWorking knowledge of C/C for system-level or embedded component developmentExperience with RabbitMQ or other

The Senior DevOps Lead owns the DevOps automation and reliability strategy for large high-throughput SaaS platforms on GCP. This role is accountable for deployment reliability platform stability release velocity and operational resilience in latency-critical environments. Key Responsi

The Senior DevOps Lead owns the DevOps automation and reliability strategy for large high-throughput SaaS platforms on GCP. This role is accountable for deployment reliability platform stability release velocity and operational resilience in latency-critical environments. Key Responsi

A highly experienced Oracle Apps R12 Finance Techno-Functional Consultant with over 10 years of experience in implementing customizing and supporting Oracle E-Business Suite Financial modules including Accounts Payable (AP) Accounts Receivable (AR) General Ledger (GL) Fixed Assets (FA

A highly experienced Oracle Apps R12 Finance Techno-Functional Consultant with over 10 years of experience in implementing customizing and supporting Oracle E-Business Suite Financial modules including Accounts Payable (AP) Accounts Receivable (AR) General Ledger (GL) Fixed Assets (FA

5 years of experience in HCM & Oracle FusionExperience in Oracle FusionGood knowledge on data loadsGood knowledge to Create or update HCM reports across multiple modulesKnowledge on HCM modules like Absences Recruitment Core HR and PayrollImportant:Location - Onsite Abu DhabiInitial h

5 years of experience in HCM & Oracle FusionExperience in Oracle FusionGood knowledge on data loadsGood knowledge to Create or update HCM reports across multiple modulesKnowledge on HCM modules like Absences Recruitment Core HR and PayrollImportant:Location - Onsite Abu DhabiInitial h

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel

As a specialist you will provide exceptional customer service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects rel

The Lead BI Engineer will be responsible for architecting developing and optimizing enterprise-scale business intelligence solutions. This role requires deep expertise in Power BI Azure Databricks and SQL with the ability to design scalable data pipelines deliver advanced analytics an

The Lead BI Engineer will be responsible for architecting developing and optimizing enterprise-scale business intelligence solutions. This role requires deep expertise in Power BI Azure Databricks and SQL with the ability to design scalable data pipelines deliver advanced analytics an

In this role you will get to:you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build efficient software and systems that serve user needs.Grasp the business domain and the database structure of the respective moduleDecode the busin

In this role you will get to:you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build efficient software and systems that serve user needs.Grasp the business domain and the database structure of the respective moduleDecode the busin

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Our organization seeks a Project Manager for the NiCE initiative to oversee critical project management functions. This role demands a high level of professionalism and expertise in managing complex multicultural teams across global operations for one of the worlds leading IT Solution

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectationsImpact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repor

Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectationsImpact the bottom line: Produce solid and effective strategies based on accurate and meaningful data repor

Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet their expectations.Participate in RFPs clie

Provide consultancy services to the insurance and healthcare vertical to set up the clinical/bill review/insurance practice.Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet their expectations.Participate in RFPs clie