Sutherland

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build n

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing g

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction. Your day-to-d

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

About the RoleWere looking for friendly confident and customer-focused people to join our team as Customer Service Specialists. In this role youll be helping customers solving problems and making sure every interaction ends on a positive note.What youll be doing:Answering customer qu

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of custome

*For Pooling Purposes*Role Summary:Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are

*For Pooling Purposes*Role Summary:Lead a team of analysts managing email operations spam/abuse mitigation and Trust & Safety workflows ensuring operational excellence in a 24x7 environment.Key Responsibilities:Oversee daily operations ensuring SLA productivity and quality targets are

*For Pooling Purposes*Role Summary:Drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation and Trust & Safety programs.Key Responsibilities:Serve as the primary client interface managing governance reporting and strategic alignment.Over

*For Pooling Purposes*Role Summary:Drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation and Trust & Safety programs.Key Responsibilities:Serve as the primary client interface managing governance reporting and strategic alignment.Over

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Sutherland is seeking a reliable and attentive person to join us as Associate-Facilities - Facility & Property Management. We are a group of supportive and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Responsibilities:The Team Managers primary focus is to oversee coach and develop Customer Care to respond to customer supplier and dynamic partner inquiries resolve issues and answer various questions.The Team Manager will monitor email/call volume email backlogs and actions/responses

Responsibilities:The Team Managers primary focus is to oversee coach and develop Customer Care to respond to customer supplier and dynamic partner inquiries resolve issues and answer various questions.The Team Manager will monitor email/call volume email backlogs and actions/responses

Sutherland is seeking an experienced Mail Operations/SOC/email Abuse Manager!This position is onsite based in Cairo or Alexandria Egypt. In this role you will drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation along with Trust & Sa

Sutherland is seeking an experienced Mail Operations/SOC/email Abuse Manager!This position is onsite based in Cairo or Alexandria Egypt. In this role you will drive client success delivery excellence and strategic growth for email operations spam/abuse mitigation along with Trust & Sa

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer you will be responsible for providing exceptional technical support to our customers resolving issues related to IoT devices and web applications. Your primary goal w

As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supportin

As a Bilingual HR Support Representative you will provide fully back-office administrative support throughout the employee lifecycle in a corporate HR environment ensuring a positive experience for employees at every stage.You will work remotely in standard 8-hour day shifts supportin

Executes small innovation projects within agreed timelines budgets and resource constraints potentially reusing existing solutions for faster development managing a specific sub-section of a larger project to ensure alignment with overall goals or leading small single-discipline proje

Executes small innovation projects within agreed timelines budgets and resource constraints potentially reusing existing solutions for faster development managing a specific sub-section of a larger project to ensure alignment with overall goals or leading small single-discipline proje

The Informatica (ETL) Developer Designs implements and maintains complex data engineering solutions in the Business Intelligence and Analytics team.Responsible for design development implementation testing documentation and support of analytical and data solutions/projects requiring d

The Informatica (ETL) Developer Designs implements and maintains complex data engineering solutions in the Business Intelligence and Analytics team.Responsible for design development implementation testing documentation and support of analytical and data solutions/projects requiring d

In the Role you get:- Platform development Qt QML basic components Clinical components and workflows Logical screens for Linux based Embedded software.- 5 to 7 years of technical experience in C Qt/QML development- Hands on Linux based embedded software  development; able to own crea

In the Role you get:- Platform development Qt QML basic components Clinical components and workflows Logical screens for Linux based Embedded software.- 5 to 7 years of technical experience in C Qt/QML development- Hands on Linux based embedded software  development; able to own crea

The Informatica (ETL) Solution Architect is responsible for designing developing implementing and maintaining complex data engineering solutions within the Business Intelligence and Analytics team.Responsible for design development implementation testing documentation and support of a

The Informatica (ETL) Solution Architect is responsible for designing developing implementing and maintaining complex data engineering solutions within the Business Intelligence and Analytics team.Responsible for design development implementation testing documentation and support of a

ResponsibilitiesPerform scheduled and ondemand OS security scans and document the results.Set up and manage basic virtual machine environments required for scanning activities.Use PowerShell to run simple scripts for automation log collection or data extraction.Update and maintain XML

ResponsibilitiesPerform scheduled and ondemand OS security scans and document the results.Set up and manage basic virtual machine environments required for scanning activities.Use PowerShell to run simple scripts for automation log collection or data extraction.Update and maintain XML

Looking for talented Embedded software System Test Automation engineers to join our R&D-IPT Pune India team. This project is for providing a high quality sterilized medical device platform to other medical products. This role is full onsite at Pune location 5 days in a week.Job Duties

Looking for talented Embedded software System Test Automation engineers to join our R&D-IPT Pune India team. This project is for providing a high quality sterilized medical device platform to other medical products. This role is full onsite at Pune location 5 days in a week.Job Duties