Service Desk Analyst Jobs in UAE

Perform allocated repairs in accordance with Manufacturer s repair procedures to obtain high quality repairs.Avoid waste of time to improve productivity.Proper use of tools equipments & shop manuals to keep in good condition.Attend training & self study to improve skills &am More...

> Supporting distributors in resolving customer’s concerns > Making Technical report for distributors > Response to the technical inquiries from distributors and customers > Holding the technical seminars for distributors and customers > Making Technical mater More...

Responding to customer inquiries and resolving issues in a timely and professional manner. Maintaining a high level of product knowledge to provide accurate information to customers. Handling customer complaints and escalating unresolved issues to the appropriate department. Proc More...

Experience in carrying out the preventive maintenance measurement & mechanical adjustment of the elevator / escalator component e.g. car & lading door brake linings etc.Execute efficiently all maintenance trouble shooting and repair tasks as requested and according to company More...

Ask Question and record customer requests without delay Collect accurate symptoms of complaints from the customer for quick resolutions at workshop. Empathize and clarify customer requests. Check workshop situation and promise delivery time. Check and ensure accordance of invoic More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Job Description: . Strongly need to evaluated on JAVA, AWS and SQL - 5+ yrs experience . Strong with Problem Solving Skills, . Technically Sound , Practically must be sound, more of hands-on experience . Can take decision and work independently , Must be Individual Con More...

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

Roles and responsibilities Customer Interaction and Consultation: Greet customers and determine their needs related to vehicle service, maintenance, or repairs. Advise customers on the type of services required, including routine maintenance (e.g., oil changes, tire rotati More...

Accountabilities: . Operations: Evaluate and receive customer vehicles according to the manufactures guidelines and procedures. Determine customer needs and transfer those requirements into Dealer Management System (Autoline) pre-order form. Consult and conclude the final agreement o More...

Roles and responsibilities Ensure accurate and timely recording of timesheets. Support with inputting personnel timesheets into the electronic database system, in line with the personnel/contract terms and conditions, to meet weekly and monthly deadlines. To check coding and arith More...

Job Description Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a More...

Knowledge of repairing and maintenance of electrical systems installed at hotels, luxurious villas or high raise buildings Fluency in troubleshooting and repair of switch gear, daily meter reading and logging of incoming lines and outgoing feeders Performing regular housekeeping o More...

Roles and responsibilities Agree a sales strategy for the sector, and identify priority opportunities and clients. Build relationships and develop new relationships with c-suite level clients and internal stakeholders Originate sales opportunity and work with Solutions team and L More...

We are seeking a dedicated and customerfocused Service Advisor to join our team in AlAyn. The ideal candidate will act as a liaison between customers and service technicians ensuring exceptional customer service and satisfaction. Experience in wellknown brands or dealerships is highly More...

Roles and responsibilities The job holder is responsible for providing outstanding customer service to all Reel Cinemas customers in box office, concession and ushering. The Customer Service Representative also assists the Assistant Theatre Manager in all areas of operations to deliv More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum 4 years’ experience in Hospitality industry. Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry. Minimum of a high school diploma is req More...

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Defines performance goals at the start of the year in discussion with the istant General Manager, and ensures that the goals are achieved during the year. Drives Aftersales area results through effective planning, resource allocation, work allocation, monitoring, and decision-makin More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...