Senior Technical Support Associate Jobs in Abu Dhabi
Senior Technical Support Associate Jobs in Abu Dhabi
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Job Description Roles & Responsibilities 1.In house Software Installation 2.Error Identify and basic incident investigation, 3.Basic incident handling 4.Internal external Team Follow up 5.Latest updates 6.Application testing 7. Reply to all the emails Desired Candidate Profil More...
Responsibilities: A. Performs Customer Services 1.Handle all incoming calls, enquiries, complaints and feedback from customers. 2.Attends to walk-in customers and answer all emails. 3.Ensuring that all internal or external customer’s problems & solutions are promptly handled. 4.Trans More...
Production Support Engineer
3+ years of hands-on experience with Apache Kafka and Confluent Kafka in a production environment, including experience with Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect. Proven experience in Kafka development, including producer and consumer API, stream proce More...
The Operations Support Specialist is responsible for providing technical and administrative support for the daytoday operations of the business. To be responsible for troubleshooting and resolving technical issues ensuring the smooth operation of systems and processes and providing ad More...
Job Description Roles & Responsibilities Position: IT Support Engineer Work Location: Northern Emirates Contract Duration: 06 Months (Extendable) UAE Driving License Must Basic understanding of IT concepts, including networking, software applications, and hardware troubleshooting More...
Application Support Specialist
Job Description Bachelor’s degree in information technology, Computer Science, or a related field 3 years of experience in same field. Proficiency in supporting and troubleshooting application software and databases. Familiarity with operating systems (Windows, Linux) and network More...
Operational Accountabilities:- • Coordinate with Line Manager & Section Head during the Planning of a flight • Assist in contract & pricing negotiation for all Royal Jet ground handling agents & Fixed based operators (FBO’s) • Assist in Identifying and coordinating with FBO’s / Grou More...
Job Description Roles & Responsibilities Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile More...
Escalate systems & software related problems faced by users and co-ordinate with support team to resolves them in an efficient and effective manner. Monitor the performance of internal IT systems and associated hardware / software using designated monitoring tools. Maintain CO More...
Facilitate the integration of new partners, including training on policies, commercial terms, product knowledge, and providing marketing materials. Oversee the implementation of agency agreements following established templates and procedures Address broker inquiries promptly and More...
Responsibilities • Provide on-site and remote technical support to end-users. • Diagnose and resolve hardware and software problems, both common and complex. • Install, configure, and upgrade computer systems and software applications. • Set up and troubleshoot network connections, pr More...
Develop and implement comprehensive workforce plans to align with operational needs and future growth projections. Create, manage, and optimize employee schedules to ensure optimal staffing levels, minimize downtime, and respond to dynamic business demands. Monitor attendance, abs More...
Provide technical support for desktop computers applications and related technology.Assist with installation configuration and maintenance of computer hardware and software.Troubleshoot and resolve hardware and software issues in a timely manner.Support users with ITrelated problems b More...
Job Description Roles & Responsibilities Provide technical support to end-users via phone, email, or chat. Troubleshoot and resolve hardware, software, and network issues. Document all support activities and resolutions in a ticketing system. Escalate complex issues to appropriate sup More...
Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...
Operation Support Coordinator
Project Context Accelerating Impacts of CGIAR Climate Research for Africa (AICCRA) helps deliver a climate-smart African future driven by science and innovation in agriculture.AICCRA works to make climate information services and climate-smart agriculture more accessible to millions o More...
Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...
Serve as the primary point of contact for customers, delivering exceptional support through various channels such as phone, email, and chat. Provide timely and accurate assistance to customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. More...
Education: Bachelor Degree Expert in Windows Servers, AD, Domain policies Knowledge in VM configuration and hyper V. Expert in Fortinet firewall configuration, multi-level Security policies, Site to site VPN etc. Experience managing, supporting, and deploying network infrastructures, More...
About the candidate: Bachelor of Science degree in Computer Science, Information Systems OR equivalent work experience Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems) Experience with data center M&E equipmen More...
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