Proven Arabia

Role Description This is a fulltime onsite role for a Senior Business Analyst encompassing Management Consulting responsibilities such as analyzing complex business problems identifying improvement opportunities and providing strategic recommendations to clients. The experience needed More...

Job ResponsibilitiesResponsible for performing production administrative duties in and outside the office. Responsible for collecting and delivering documents from and to clients ensure that packages or messages are delivered in a time efficient manner.Display serviceoriented mentalit More...

Key ResponsibilitiesAct as a single point of contact for casesPrioritize cases based on severity while ensuring SLAs are met.Own track troubleshoot & and resolve cases relating to software & and hardware challenges across all LogRhythm products.Document and track incident prog More...

Key ResponsibilitiesRespond to userreported issues in adherence to established Service Level AgreementsTriage customer reported issues and respond to them via ticketing system phone or remote sessionsPerform advanced troubleshooting at the application level and OS level using your kno More...