Principal Customer Success Manager Jobs in UAE
Principal Customer Success Manager Jobs in UAE
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Follow Majid Al Futtaim Entertainment's service steps to deliver a consistent high level of service to all guests Follow Majid Al Futtaim Entertainment's cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift Utilis More...
Duties: Providing Clear Instructions: Offer clear and concise instructions on downloading, installing, and setting up the DAWAK mobile app. Walkthrough the App's Features: Provide a step-by-step walkthrough of app features, including scheduling appointments, accessing medical record More...
Customer Service Representative
Job Summary Key Accountabilities: Specific for Multimedia: Inform Department Manager of unavailable and nonperforming Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers Specific for Multimedia: More...
Customer Care Coordinator
Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...
About the job Job Title: Customer Service Specialist Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support a More...
Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding More...
Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...
Customer Service Representative
Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...
Responds to customer queries (inbound and outbound) in friendly, professional and supportive way Ensures compliance with agreed KPIs Demonstrates politeness, poise, dignity and emotional maturity in handling calls; handles difficult cases with required frequency and quality Deals w More...
Key Role Specific Accountabilities Follow the SOP pertaining to cash handling, receiving payment by cash, cheque, credit cards, vouchers, or automatic debits. Compute and record transactions ensuring 100% accuracy for all register transactions. Count and record the float before More...
Attends to all patrons request and enquiries Ensures security of cash, ticket stub and equipment in Reel Cinemas. Performs duties in Box Office, Concessions, retail, coffee shop, lounges and ushering. Operates automated ticketing system. Assists in acknowledgement of delivery an More...
Job Purpose Customer Service Roles The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan em More...
Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...
Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...
Customer Service Coordinator
Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...
Customer Service Executive
Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...
Customer Service Representative
Customer Guidance & Managing Floor: Direct clients to alternative channels (Digital Channels). Ensure client have all needed docs before wasting time in waiting and taking queue. Handle the customers in a pleasant manner and escort them to the concerned staff. Problems eva More...
Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues More...
Customer Service Executive
Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...
Customer Relations Ociate
Implement approved departmental policies, processes, and procedures. Monitor day-to-day operations of the Employee Care Centre. Oversee the handling of customer-related issues from inception till resolution. Develop applications to record customer concerns promptly and track foll More...
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