Operations Agent Jobs in UAE

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Manager is kept fully aware of any relevant feedback from guests an More...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate betwee More...

You will represent the Front Office Department in a professional and courteous manner at all times with all guests & colleague interactions. You will perform the shift checklist to ensure accuracy of all aspect of shifts. You'll report to the Front Office Manager and will pla More...

What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first More...

, Job Description Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benef More...

Job Description Roles & Responsibilities Attends to walk-in customers and assists them in their vehicle renting requirements, promotes Company products & services and offers product/ services advice. Performs documentation work related to renting of vehicles, collects, verifies cust More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Roles and responsibilities Address a wide range of inquiries from property owners, covering financial matters, utility services, expenses, payouts, banking procedures, listings, portal functionality, pricing structures, availability, property inventory, and access card management. More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; ist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-ho More...

Roles and responsibilities Customer Service and Communication: Responding to customer inquiries via phone, email, or live chat regarding reservations, services, and availability. Providing detailed information about the services offered (e.g., room types, packages, ameniti More...

As Reservations Agent you are expected to:Maintain effective office administrative proceduresAdhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months.Be fully aware at all times of the Selling Stra More...

Provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. Provide uncompromising levels of cleanliness and maintenance through own responsibility. To use appropria More...

Basic Purpose: To answer all incoming calls from the outside and channel them as appropriate. To reply to all guests’ inquiries for accommodation and restaurants availability. To articulate the description of the hotel and explain the features to maximize finalizing the boo More...

Roles and responsibilities Customer Service Skills Professional demeanor: Provide friendly and professional service to clients. Active listening: Understand client needs and preferences. Conflict resolution: Handle complaints or booking issues calmly and effectively. Empathy: D More...

Roles and responsibilities Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: More...

Roles and responsibilities Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

The role will be tasked with establishing clear channels of communication with the global team, clients and local agents situated in various ports. The primary focus is on ensuring meticulous preparation for ship visits and the delivery of services to meet the highest standards. Regu More...

Greet and welcome guests upon arrival providing personalized support to ensure a seamless experience.Ensure food and beverage stations are stocked and replenished throughout the day.Handle guest complaints with professionalism and empathy resolving them in a timely manner.Maintain rec More...

Education: Bachelor’s degree or above. Also, Completion of customer service training programs or relevant certifications may be beneficial. Operations Warmly welcoming customers and visitors . Understanding the company’s operations and be able to assist clients by p More...