Technical Delivery Manager

The Technical Delivery Manager is responsible for the end-to-end execution and successful handover of large-scale enterprise IT projects focusing on systems integration networking and security solutions. Drawing on a deep technical background in these domains this role provides strategic leadership to a multidisciplinary engineering team ensuring that all client engagements are delivered on time within budget and to the highest quality standards directly impacting on the profitability and reputation of the Digital Services division.

DUTIES & RESPONSIBILITIES

• Lead mentor and manage a cross-functional technical team consisting of system administrators network engineers applications and cybersecurity professionals to execute complex IT projects.
• Define and enforce robust delivery methodologies governance frameworks and quality assurance processes for all customer-facing engagements.
• Act as the primary executive escalation point for critical project roadblocks ensuring swift technical and commercial resolution while maintaining high customer satisfaction.
• Partner closely with Pre-Sales and Sales teams to ensure smooth transitions from proposal and pipeline stages into active delivery validating scope timelines and resource requirements.
• Oversee capacity planning resource allocation and utilization tracking to minimize bench costs and optimize department productivity.

Qualifications :

Education

• Bachelors degree in Computer Science Information Technology or related engineering field.
• Masters degree or MBA; advanced technical certifications (e.g. CISSP CCNP). (Desired)

Experience

• 10 years in IT project delivery with 5 years in a leadership role managing systems networks and security teams.
• 15 years of experience including a proven track record of delivering multi-million dollar enterprise IT projects. (Desired)

Additional Information :

• Deep understanding of IT infrastructure (networks security systems) stakeholder management and vendor negotiation.
• Advanced knowledge of ITIL PMP/Agile frameworks and enterprise managed services architecture.

Compliance with policies and procedures based on the ISO standards adopted by CNS.

Remote Work :

No

Employment Type :

Full-time