Supply Planner

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear. Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®. To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles. What you'll be doing Our Supply Planner manages and leads the validation of demand signals through data analytics. The use of historical data, statistical models, and forecast information from Sales, Marketing as well as business knowledge are key inputs to validating demand. Our Supply Planner is directly responsible for ensuring processes are in place to drive forecast accuracy and meet KPIs. Key Responsibilities - Demand Planning Support, Review planning and forecasting outputs and communicate KPIs to relevant team members - Work closely with Demand Planners to understand expected forecasts - Assist in the development of the Demand Plan where needed; determine what is required in the demand, supply and inventory plans to support business needs - Support demand team in the mitigation of specific factors (demand drivers, supply constraints) relevant within the category which must be carefully managed in the S&OP process - Support any action plans involving price adjustments - Inventory Management & Fulfilment: - Develop and test different options for stock size, composition and age profile and recommend optimum stock model to support agreed Demand and business plans - Implement inventory strategies based on cost benefit analysis as defined by the strategic objectives and goals - Set KPIs that align with multiple stakeholders' objectives for inventory optimization to attain short term and long term goals - Lead supply planning efforts across functions to optimally fulfill business needs, including leading the S&OP process where required - Identify supply constraints which are business critical and work with supply partners to try and improve them to enable improved planning, inventory and service levels - Identify gaps in current supply or Demand plans and propose remedial action - Leverage order generation algorithms to ensure stock availability - Monitor supply planning adherence to demand plan - Communicate to all relevant stakeholders about adherence to agreed inventory levels to ensure maintenance of performance and immediate response to developing issues - Identify constraints and options on available space and alert the business to impending issues - Develop suppliers to achieve capability levels required to support our business - Secure supplier involvement in internal company initiatives where relevant (joint planning and stock management, new product development etc) to give the business a strategic advantage - Lead the specification and agreement of KPIs and SLAs with key suppliers ensuring legal compliance - Conduct an assortment of negotiations to accomplish organization objectives