Spa Director

• The Spa Director is responsible for the establishment and execution of clear short- and
• long-term goals. This includes the daily leadership of the spa and / or fitness / recreation team,
• business and strategic directions of the business, including marketing and social activities to promote
• the spa and / or wellness facilities. The quality and guest experience, as well as team motivation, is a
• key component of everyday operations. Proactive management of financial P / L for maximum
• business opportunities as well as ensuring that optimal internal auditing processes are in place.
  

Job Responsibilities

• Adhere to the Spa Policy & Standard Operating Procedures manual.
• Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.
• Manage the operations and efficiency of the spa facilities.
• Effective colleague communication and welfare for new and existing staff as well as other departments at the property and corporate teams.
• Establish proactive strategic initiatives for the spa to help market the overall offers / products.
• Maintain extensive knowledge of competitors, including locations, product offerings, pricing,
• promotions, and sales techniques.
• Carry out any other duties and responsibilities as assigned by the hotel team.
• Protect the rights of the property at all times.