Shop Manager
Posted on :
09-11-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 778128
- The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and proĮtability in line with company’s objectives . He / she is also responsible for the inventory , maintenance and external appearance of his / her shop .
- Detect, anticipate and provide regular feedbacks on customers' needs, markets trends and competitors activities affecting the region/ market
- Greet customers, oīer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio.
- Ensure a smooth and eĸcient receiving process of items/shipments as well as monitor all kind of inventory activities such as cycle counts and stock movements including transfers between shops, transfers to/from warehouse, damaged items, devolution, etc.
- Analyze hourly/daily/weekly sales performance, monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximize sales and sellout
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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