Senior payment manager
Job Summary
We are looking for a Senior Payment Manager to own and grow our payment ecosystem in LATAM. You will build and manage relationships with payment providers (fiat and crypto) improve payment conversion and keep our payment infrastructure reliable cost-efficient and scalable.
Search for and onboard new PSPs across LATAM (fiat and crypto)
Manage relationships with existing payment providers
Negotiate fees limits settlement terms and commercial conditions
Coordinate PSP integrations with the Tech and Product teams
Monitor deposit approval rates and work on improving payment conversion
Optimize payment routing and ensure backup solutions are in place
Monitor PSP performance and resolve payment-related issues
Manage reconciliation and settlements together with Finance
Work on reducing payment processing costs
Prepare regular reports on PSP performance approval rates fees and transaction volumes
Coordinate with the Risk Fraud Compliance and Customer Support teams
Develop and maintain payment procedures and internal processes
4 years of experience in payments PSP management or a similar role ideally in iGaming fintech or e-commerce
Proven experience with LATAM payment methods and providers (e.g. PIX local bank transfers cards e-wallets)
Experience with crypto payment solutions is a strong advantage
Strong negotiation skills and experience in commercial discussions with PSPs
Solid understanding of payment flows routing approval rates and settlement processes
Analytical mindset: comfortable working with data KPIs and reports
Experience working with cross-functional teams (Tech Product Finance Risk Compliance)
Strong communication skills and a proactive ownership-driven approach
Fluent English; Spanish or Portuguese is a plus
Competitive salary
Opportunity to shape the payment strategy in a fast-growing market
Dynamic team and fast decision-making
Paid vacation other benefits