Senior Bartender
Job Summary
repare and serve a wide range of alcoholic and non-alcoholic beverages including classic cocktails signature drinks and premium beverages in accordance with hotel standards and recipes.
Deliver exceptional guest service by engaging with guests understanding their preferences and providing personalised beverage recommendations to enhance their dining experience.
Supervise and support bartenders and bar attendants during daily operations ensuring smooth service teamwork and adherence to hotel service standards.
Maintain high standards of bar presentation cleanliness hygiene and organisation in compliance with hotel policies and food safety regulations.
Monitor beverage stock levels conduct regular inventories control wastage and ensure proper storage and handling of beverages and bar supplies.
Assist in developing innovative cocktail menus seasonal beverages and promotional offerings to enhance guest satisfaction and drive beverage revenue.
Ensure accurate billing proper cash handling and correct posting of guest charges in accordance with hotel financial procedures.
Train coach and guide junior bartenders on beverage preparation product knowledge upselling techniques and guest service standards.
Ensure all bar equipment glassware and tools are properly maintained cleaned and used safely reporting any maintenance issues promptly.
Handle guest requests feedback and complaints professionally ensuring prompt resolution and maintaining a positive guest experience.
Work closely with the Food & Beverage service and culinary teams to ensure efficient operations timely service and seamless coordination during busy periods.
Ensure compliance with responsible alcohol service practices hotel standard operating procedures and applicable local laws and regulations.
Qualifications :
Minimum 23 years of bartending experience preferably in a luxury hotel upscale restaurant or high-end bar with previous experience in a senior role being an advantage.
Strong knowledge of classic and contemporary cocktails spirits wines beers and beverage preparation techniques.
Excellent mixology skills creativity and ability to develop innovative cocktails and signature beverages.
Strong communication and interpersonal skills with a passion for delivering exceptional guest service.
Ability to supervise train and motivate junior bartenders while maintaining high service standards.
Good understanding of beverage inventory management stock control cost management and upselling techniques.
Knowledge of food safety hygiene standards responsible alcohol service and hotel operating procedures.
Familiarity with POS systems and basic cash-handling procedures.
Ability to work efficiently in a fast-paced environment while maintaining attention to detail and professionalism.
Fluency in English is required; additional languages are an advantage.
Professional appearance positive attitude and ability to work effectively within a multicultural team.
Flexibility to work shifts weekends and public holidays according to operational requirements.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more