Employer Active
• Satisfies the needs of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services
• Works closely with the hotel sales team to achieve monthly sales target
• Works closely with Banqueting Operations team to ensure customer satisfaction and return business
• Sends all correspondence to clients regarding banquet events, such as proposals, confirmations, contracts and amendments
• Conducts site inspections, client entertainment and familiarization visits
• Establishes and maintains files of major accounts and bookings and ensures all maintained in the accounts management system
• Establishes parameters, quotes and negotiates prices with customers for group business
• Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible
Full Time