Room Service Assista....
Room Service Assistant Manager
Posted on :
02-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 512324
- Conducting Day-to-Day Room Service Operations
- Ensures compliance with all Room Service polices, standards and procedures.
- Assists with the handling and service of all room service hospitality suites and group sales functions.
- Supervises daily shift operations.
- Helps to manage the delivery of amenity packages and VIP gifts.
- Ensures all employees have proper supplies, equipment and uniforms.
- Supporting Management and Coaching of Room Service Team
- Provides direction to Room Service employees to sell and service in-room dining.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Sets a positive example for guest relations.
- Communicates performance expectations in accordance with job descriptions for each position.
- Provides feedback to individuals based on observation of service behaviors.
- Handles employee questions and concerns.
- Supervises Room Service in the absence of the Room Service Manager.
- Participates in the employee performance appraisal process, giving feedback as needed.
- Assisting Room Service Financial and Budgeting Goals
- Understands the impact of department s operation on the overall property financial goals.
- Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
- Utilizes budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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