QA QC TEAM LEAD
Posted:
7 August 2026 (1 hour ago)
Application Deadline:
4 November 2026
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities Team Leader Quality Assurance
- Lead supervise and coach the Quality Assurance (QA) team to ensure high-quality inspection standards and optimal team performance.
- Coordinate with Project Management teams to ensure resources are available for contractors to achieve project quality objectives.
- Conduct regular site inspections to verify compliance with company quality standards procedures and policies.
- Guide QA Engineers and consultants during pre-inspections to ensure units meet required quality standards before handover.
- Ensure QA Engineers follow Standard Operating Procedures (SOPs) for inspections snagging reporting and preparation of Bills of Quantities (BOQs).
- Review and verify BOQs and snag lists before submission to the Commercial team.
- Ensure properties are fully inspected defect-free and ready for client handover within the required turnaround time.
- Perform final verification of completed works and subcontractor completion documentation.
- Conduct weekly coordination meetings with project teams and consultants to identify quality issues delays and implement corrective actions.
- Monitor attendance and performance of outsourced QA personnel and review monthly reports.
- Review and approve client handover appointment requests received through the companys customer portal or handover management system.
- Handle escalated customer complaints and ensure timely resolution while maintaining high customer satisfaction.
- Organize and deliver training programs to QA Engineers to improve inspection quality and technical knowledge.
- Coordinate with the CRM team by providing project documents drawings and other required information.
- Ensure receipt and proper management of handover documentation including drawings warranty certificates operation manuals and related project documents.
- Maintain comprehensive records of inspections handovers snagging history and project documentation and provide regular updates to management.
- Ensure a smooth professional and positive customer journey throughout the property handover process.
- Ensure compliance with company policies quality procedures and organizational standards.
- Identify opportunities for continuous improvement in quality processes productivity and cost optimization.
- Prepare and submit accurate reports quality metrics and management updates as required.
- Exercise decision-making authority within the approved company policies and authorization matrix.