Purchase Coordinator – Car Showroom

We are looking for a confident friendly and highly organised Purchase Coordinator to join Alba Cars one of the UAEs leading used-car showrooms.

In this customer-facing role you will support vehicle owners who are selling their cars to Alba Cars. You will guide them through the administrative side of the process ensure all documents are in order and coordinate with banks and internal teams to make every transaction smooth and professional.

If you enjoy working with people staying on top of details and managing several cases at oncewed love to hear from you.

• Meet and greet customers visiting the showroom to sell their vehicles.

• Deliver a welcoming professional and helpful experience throughout the vehicle-selling process.

• Clearly guide customers through the documentation and next steps required to complete their sale.

• Follow up with customers after completion and support the collection of positive reviews.

• Organise Power of Attorney (POA) documents bank loan clearances and vehicle transfers.

• Collect review and ensure the accuracy of all required customer and vehicle documentation.

• Coordinate with customers banks and relevant internal departments to progress each transaction.

• Proactively follow up on outstanding documents approvals and requirements to avoid delays.

• Ensure each purchase case is completed accurately and efficiently.

• Create update and manage purchase cases accurately within the CRM system.

• Maintain clear complete and organised records for every transaction.

• Handle multiple active cases while ensuring no important steps or deadlines are missed.

• Work closely with the purchasing finance operations and customer service teams.

• Highly organised with strong attention to detail.

• Confident professional friendly and comfortable communicating with customers.

• Strong verbal and written communication skills in English.

• Excellent customer-service skills and a proactive approach to follow-up.

• Comfortable using CRM systems computer software and managing multiple cases at once.

• Automotive banking administration or customer-service experience is an advantage.

• Salary: AED per month depending on experience

• Work visa sponsorship

• Medical insurance as per UAE labour law

• 30 days of paid annual leave

• Type: Full-time on-site position

• Location: Dubai UAE

Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

• Initial interview

• Final interview or practical assessment where required

Be part of a trusted and growing automotive brand in the UAE
Work in a customer-focused role with real responsibility
Gain exposure to vehicle purchasing documentation and transaction coordination
Join a professional team that values organisation efficiency and excellent service