Operations Manager

1) Minimum high school diploma with 3-5 yrs of retail sales required; retail management experience and a college degree preferred.
2) Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.
3) Good organizational, time management, prioritization, and multitasking skills to ensure timely delivery of goods to customers.
4) Lead, direct and manage the sales, service and overall business operations of the showroom including payment collection.
5) Work closely with the Technical Manager to ensure that installations are carried out within the specified time-frame and guidelines.
6) Train & motivate showroom sales & support employees to handle customer queries & bring to the notice of management, about products’ non-availability.
7) Provide feedback to the Technical Manager regarding specific installations / service and client issues on site based on feedback from the customers.
8) Responsible for handling customer queries, preparation of quotations pertaining to materials & machines, data entry & ensure timely collection of payment from customers.