Enter a job title or keyword
Lead Product Service Engineer Controls Platform HMI & Network
Job Location:
Monthly Salary:
Posted:
10 August 2026 (5 hours ago)
Posted:
Application Deadline:
7 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description Summary
The Lead Product Service Engineer - Controls Platform HMI & Network provides direct technical support to global GE Vernova Gas Power customers across three primary workstreams.1) Resolving or mentoring team through customer technical inquiries via engineering request (ER) cases
2) Leading or engaging in complex issues involving Power Plant Control Systems HMIs. Networks and associated product Cyber Security root cause analysis (RCA) investigations for high business impact issues often with cross-functional teams.
3) Communicating GEV technical guidance to customers or site representatives via user conferences customer webinars and technical documents; additionally communicating technical details and business risks to GE Vernova internal stakeholders.
Job Description
Key Responsibilities
- Own the technical resolution to multiple complex Controls system issues including Mark VI/VIe Product line Human Machine Interface (HMI) platform Industrial communication interface (Modbus Foundation Fieldbus OPC Profibus CAN bus EGD etc.) historians and industrial cyber security at power plants with a sense of urgency.
- Identify trending issues and provide countermeasures to protect our customers fleet then communicate to the relevant audience (TILs PSxBs ETCs OnTheGo alerts etc.)
- Collaborate with Design Engineering Product Management Regional Customer Engineering Centers Manufacturing Sourcing Vendors and/or Customers to provide sound technical resolution in a timely manner
- Drive complex RCAs through root cause and corrective action while communicating both internally (field teams GEV leadership) and externally to end customers
- Lead and promote the GE Vernova Way traits lean principles and simplification into day-to-day activities
Required Qualifications
- Bachelors and/or Masters degree in engineering from accredited university.
- Minimum 5 years of direct experience with Human Machine Interface (HMI) platform Industrial communication interface (Modbus Foundation Fieldbus OPC Profibus CAN bus EGD etc.) historians and industrial cyber security at power plants.
- Proven experience in a customer-facing role
- Strong oral and written communication in English language
- This role requires around 10-15% within and outside of the region
Desired Characteristics
- Proven experience with Mark VI/VIe Product line
- Self-starter and resourceful problem-solver that can navigate the GE Vernova resource databases and organizations to deliver a solution with urgency
- Not afraid of being uncomfortable with the specific technical problem and willingness to apply engineering problem-solving methods to resolve the issue under pressure
- Ability to communicate at all levels (field engineers site engineers plant managers GE Vernova leadership etc.)
- Ability to rapidly change directions for multiple concurrent projects based on emergent business priorities
- Industry Certifications such as GICSP CCNP or ISA/IEC 62443
- Humble open collaborative and continuously learning
- Strong oral and written communication in Arabic language
Additional Information
Relocation Assistance Provided: No
Required Experience:
IC
About Company
GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.
