IT Leader
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2376060
- Develop appropriate Computerized information system to meet the need of all staff.
- Establish and maintain a database for information sharing amongst all divisions.
- Develop & execute program of maintenance and support for all relevant IT systems & software to ensure a minimum of downtime and fast resolution of any problems.
- Direct the preparation and execution of computer and server operation procedures and recommend IT and computer use policies.
- Set up and monitor systems for responding to enquiries from staff to help them resolved any hardware or software problems.
- Ensure maintenance of a log of any software or hardware problems detected and recommend appropriate action.
- Direct the setting up of user profiles, network connections and access rights to information databases.
- Lead user support initiatives and programs including provision of necessary training and advice to ensure understanding of the functionality of systems.
- Negotiate Services level agreements with internal customers and service providers and monitor services delivery to ensure agreed targets and standards are met.
- Identify and negotiate with suppliers and other subcontractors for the resolution of technical problems and hoop up to their support centers for escalation as a 2nd level support.
- Manage end user computer devices images which includes imaging software, images updates, management, etc.
Employment Type
Full Time
Department / Functional Area
Key Skills
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