Housekeeping
Posted on :
18-01-2023
Employer Active
1 Vacancy
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Job Description
- Clean assigned guest rooms according to standards established by the hotel. It involves, but is not limited to, making the bed, dusting the room and furniture, replenishing guest room and bath supplies, cleaning the bathroom, and vacuuming the carpet.
- While cleaning the room, verify that all is in proper condition and order of functioning and report to Supervisor any items that need repair.
- Clean corridors and floor public areas around guest rooms assigned. Also, maintain the cleanliness of equipment and pantries.
- Keep informed of the hotel product and service knowledge in order to answer guest questions.
- Answer all guest questions/requests in a friendly and caring manner, take appropriate actions or if needed, refer the matters to the relevant persons to handle. It may be providing information, giving an extra item such as a towel, etc.
- Write down on their assignment sheets relevant information for record purposes and possible future inquiries. At the end of the shift, report special attention to guests, unusual situations, and incidents that need follow-up, to ensure consistency and guest satisfaction.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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