Front Office Manager
Posted on :
27-01-2024
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 2478602
- Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
- Engaging with guests to build personal relationships and remedy any complaints
- Conducting regular front office inspections to ensure we’re making the right first impression
- Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
- Training team members on PBX procedures and taking the lead during an emergency or crisis
- Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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