FB Supervisor
FB Supervisor
Posted on :
20-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 525750
- Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:
- Conduct regular training sessions with the assigned team in line with the departmental SOP's e.g. guest care, service standards, up-selling approach, product knowledge, entering guestrooms, telephone manners, etc.
- Prepare and issue duty schedules for the respective team.
- Monitor service activities in the Room Service, aiming for highest possible customer satisfaction.
- Work in close co-operation with Kitchen, Stewarding, Cashiers as well as other key service departments.
- Work towards the successful 24hrs operation and ensure that telephones are always attended.
- Maintain a professional and friendly relationship with in-house guest, ensuring proper and prompt service to their rooms.
- In-charge of the delivery and clearance of all guestroom amenities and conduct spot checks.
- Ensure all Minibar operations are done promptly.
Employment Type
Full Time
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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