Director of Safety and Security

JOB SUMMARY Manages security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR • 2year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security Operations • Assists in the development and implementation of emergency procedures. • Recommends followup action for security breaches. • Conducts investigation of all losses of property assets and refers to proper management for disposition. • Deploys security staff to effectively monitor and protect property assets. • Comply with all Corporate Security safety and security management guidelines and procedures. • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. • Conduct periodic patrols of entire property and parking areas. • Recognize success across areas of responsibility. • Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. • Implements action plans to monitor and control risk. • Maintains required reports and documentation regarding patrols of property and parking areas. • Provides means for obtaining necessary medical attention on a timely basis. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.