Customer Service

Key Responsibilities: - Respond to customer inquiries and provide information about our abaya products, pricing, and availability. - Assist customers in placing orders via either the website or out instagram page, tracking shipments, and processing returns or exchanges. - Use effective communication and persuasion skills to close sales and meet sales targets. - Build and maintain strong customer relationships by offering assistance and resolving issues promptly and professionally. - Utilize marketing skills to identify opportunities to promote our abayas and increase brand visibility. - Collaborate with the team to identify market trends and provide feedback for product development. - Gather customer feedback and provide valuable insights for continuous business improvement. - Maintain accurate records of customer interactions and transactions. Qualifications: - Reliable transportation (car) for occasional business-related tasks. - Exceptional customer service and interpersonal skills. - Sales-oriented with a track record of closing deals. - Strong communication and negotiation skills. - Marketing skills with an understanding of brand promotion. - Ability to work independently and as part of a remote team. - A commitment to improving the business and delivering exceptional service. - Has graphic design skills.